WhatsAppCloud API, Flows and commerce
Private preview opening soon
Every customer conversation, one clear place to act.
Chatbetter brings messages, customer context, team ownership and automation into a workspace your team can understand at a glance.
Built for growing teams
Official platform integrations
Malaysia-based product team
Team inbox
NA
Nadia Ahmad
Could you share the available plan?
JL
Jason Lim
Thanks, that works for us.
SK
Siti K.
Sent an order enquiry
RM
Ravi M.
Appointment confirmed
NA
Nadia AhmadWhatsApp · Kuala Lumpur
Open
Conversation routedAssigned to Sales · just now
Meet customers where they are
One team, across every active channel.
Keep channel-specific context without forcing your team to work from four separate tabs.
MessengerPage conversations in context
InstagramDirect messages and media
TikTokBusiness messaging and leads
Built around the conversation
Everything agents need. Nothing they have to hunt for.
Chatbetter keeps action, context and accountability close to the customer timeline.
A calmer team inbox
Filter by ownership, unread status and priority while preserving a complete customer timeline.
Inbox operationsShared customer context
See contact details, CRM activity, assignment and pipeline state alongside the conversation.
Unified CRMAutomation with handoff
Qualify, route and respond automatically, then bring in a person with full conversation context.
Workflow builderReports you can act on
Understand backlog, response health, campaign performance and team outcomes without exporting first.
Operational insightNative WhatsApp experiences
Manage templates, Flows, catalog messages, broadcasts and calling from the same operational workspace.
WhatsApp BusinessControls that match the team
Keep access scoped with workspace membership, inbox permissions and role-based capabilities.
Access controlAutomation that knows when to stop
Move faster without making customers feel processed.
Build clear journeys for qualification, routing, reminders and follow-up. When a conversation needs judgement, hand it to the right person with the history intact.
- Visual workflow steps your operations team can understand
- Human assignment with customer and CRM context preserved
- Channel-aware actions, timing and guardrails
New campaign enquiry● Active
Customer sends a messageWhatsApp · campaign entry point
Qualify intent and locationFlow form · structured answers
Route to the right ownerSales team · Kuala Lumpur
Designed for responsible operations
Clear boundaries around every workspace.
Security starts with predictable access, isolated customer data and official channel integrations.
Workspace records and channel identities remain separated.
Grant capabilities according to how each team works.
Production traffic is protected in transit with modern TLS.
Business messaging connections follow platform controls.
Shape the early product with us
Bring your real customer workflow.
We are inviting a focused group of teams into the Chatbetter private preview. Tell us what you manage today and we will contact you when there is a suitable opening.